WELCOME

Physicians to Women has specialized in obstetrical and gynecologic care for women in Southwest Virginia since 1940. We strive to provide high standards of medical care, educate our patients and maintain effective communication. We also offer many services in the comfort of our offices so our patients don’t have to go to the hospital, but can be treated for many things right here with us. We serve patients in the greater Roanoke area, as well as Salem, Vinton, Botetourt, and Franklin County.

Appointments

Our office is open 8:30 a.m. to 5:00 p.m., Monday through Friday except for major holidays. Appointments may be made at the time of your visits or by calling (540) 982-8881. If you are unable to make an appointment, please call to reschedule so another patient may use the time. We have organized our scheduling system to enable us to see scheduled patients efficiently and as close to the appointed time as possible. We understand that long waits are inconvenient and uncomfortable. However, emergencies and unexpected delays may occur. When we know we are running late we will try to advise you so you may make other arrangements or reschedule your appointment.

Rescheduling Appointments

If you cannot keep a scheduled appointment, please call our office as soon as possible to reschedule another one. Late cancellations or "no-shows" prevent others from being seen. To address this need, cancellations less than 48 hours in advance will result in a $25 fee. Missed appointments will result in a $60 charge.  These charges are the individual's responsibility as insurances do not cover these charges.  Exceptions are made for inclement weather.

Phone Calls

If you have medical questions or problems, please call during office hours when we have access to your records. A nurse will always be available to answer your questions. If you need to speak with your doctor, let the nurse know when he or she can return your call. Please understand your doctor may be unable to return calls until lunch-time or after office hours due to a busy schedule. If you have an urgent problem which requires an office visit, the doctor or nurse will determine the best time for you to come in based on the nature of the problem and the time needed to evaluate it. Please be assured that if your problem is an emergency you will be seen promptly and expediently. An on-call physician for the practice will help you if your regular physician is not available.

After-Hours Care

After office hours, a Physicians To Women doctor is on-call for emergencies. Please call the paging operator at Carilion Roanoke Memorial Hospital at (540) 981-7000. The operator will then contact the doctor on-call.

Authorization for prescription refills is generally given during regular office hours. After hours the doctor will call in enough medicine to last until appropriate appointments can be made or your chart is available. In-Hospital Care We admit our patients to Carilion Roanoke Memorial Hospital (an affiliate of Carilion Clinic) which takes pride in state-of-the-art technologies and personalized care. We are trained and equipped to perform any gynecologic procedure you may need including hysterectomy, removal of pelvic masses, Caesarean section, laparoscopy, vaginal and urinary surgery, sterilizations, hysteroscopy, microsurgical sterilization reversals and laser surgery. We care for our obstetrical patients in the modern Family Birth Center, a unit that offers family-centered care with labor-delivery-recoverypostpartum rooms, liberal visitation policies, rooming-in, and 24 hour epidural anesthesia availability.

Services Charges by Physicians to Women are comparable to fees charged by other obstetrician-gynecologists in this area. To decrease billing costs and thereby save added expenses to our patients, we request payment at the time of your visit in the office. Cash, checks, money orders, VISA, American Express, Discover and MasterCard are all accepted. Your receipt for the visit contains all the information your insurance company will need. Should you require surgery or a hospital admission, our insurance manager will assist you in completing claim forms. Insurance that does not fully cover our charges will require billing the difference to you through our regular billing system. We understand that larger fees can impose difficult financial burdens so we are more than willing to work out a payment plan that will not create hardships. If you ever have questions or concerns about your bill, we will be happy to discuss them with you.

Confidentiality

You have our pledge that we will maintain confidentiality with respect to your medical records and any conversations with you. Information about your medical condition cannot be given to anyone without your permission.

State-of-the-Art Procedures
Physicians to Women is pleased to offer both the da Vinci® Surgical System http://www.davincisurgery.com and Robotic Surgery to our patients. These surgical options can be performed right here in our offices and offer minimally-invasive solutions to most surgical procedures. Minimally-invasive alternatives offer shorter recovery times and reduced surgical risks. Talk to your doctor about these surgical options to find if they may work for you or call us for more information.
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